Privacy Policy

Last updated: September 20, 2025

Ayana Glow operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). Our Services are powered by Shopify, which enables us to process your orders and operate this website.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase through our website. By using our Services, you agree to the terms described here.

Personal Information We Collect

We collect information that can identify you or be linked to you. This may include:

• Name, address, phone number, and email
• Payment and billing details
• Account login information (if you create an account)
• Order history and transaction details
• Messages or information you share when contacting us
• Device and usage information such as IP address and browser type

SMS Marketing

By signing up via text, you agree to receive automated marketing messages, including cart reminders. Consent is not a condition of purchase. Message frequency may vary, and message/data rates may apply.

To unsubscribe, reply with STOP or use the unsubscribe link in our messages.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some parts of our site may not work properly without them.

How We Use Your Information

We use your information to:

• Provide and operate our Services
• Process orders and payments
• Send you order confirmations and updates
• Improve and personalize your shopping experience
• Prevent fraud and ensure security
• Comply with legal obligations

How We Share Information

We may share your information with:

• Shopify, our e-commerce platform
• Payment processors and shipping providers
• Marketing and analytics partners
• Legal authorities if required by law

Relationship with Shopify

Our website is hosted by Shopify. They collect and process data about your interactions to help operate and improve our store. To learn more about how Shopify uses your personal information, please visit the Shopify Privacy Policy.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from individuals under the age of majority in your country.

Security and Retention

We use reasonable security measures to protect your information. However, no system is completely secure. We keep your personal information only as long as necessary to provide our Services or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Request a copy of your data
• Opt out of data sharing or targeted advertising

To exercise your rights, please contact us using the form on our website.

International Transfers

Your personal information may be transferred and stored outside your country. We use appropriate safeguards for these transfers as required by law.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us through our contact form. We respond to all messages within 24 hours.